Online Counselling

Professional Counselling Services to Improve and Restore Mental Health

Online Counselling in Ontario with Qualified and Experienced Therapists

Online Therapy, Ontario Virtual Therapist, Online Counselling

Suffering from Anxiety, Depression, Trauma, Relationship issues or other mental health concerns?  We are ready to help connect you with an Ontario based trained and certified mental health professional.

Located in Kitchener – Waterloo our therapists provide clients professional counselling services across Ontario.  Explore Online Therapy and Relationship Counselling from our Trained and Certified Psychotherapists.  


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Why Choose Trillium Counselling for Online Therapy?

Therapists are trained and experienced at providing counselling

Experienced and Certified Therapists

Most of our therapists have completed additional trainings & certifications in leading evidence based therapies.

Wide Range of Therapies Available

Our therapists offer a wide range of therapies and methods for tackling common mental health and relationship challenges.

Secure online platform for couselling sessions

Easy and Secure Online Platform

Out goal is to make the online therapy process as seamless as possible. Just click and connect!

Counselling Services

Our psychotherapy services specialize in Couples Counselling, Trauma Therapy and Individual Counselling. We can provide these services to clients throughout Ontario from our online platform.

How Online Therapy Works

How does online counselling work?, complete intake form, online therapy
How does online counselling work?, connect with therapist, online therapy

Have Additional Questions About Online Therapy?

Check Out Our Frequently Asked Questions Section Below

Easy and Secure Online Platform

Secure & Confidential

Our online platform utilizes a strong encryption to maintain a secure connection and keep your session private.

Easy Session Start-up

A personal email is sent to each client prior to a session with a link to connect to the virtual therapy session. Just click and start!

Accessible Sessions

Access the online platform from any digital device: Computer, Laptop, Tablet or Smartphone.

No Hidden Costs

No additional cost associated with use of our online counselling platform.

Meet Our Therapy Team!

Book an Appointment or Consultation With One of Our Certified, Trained and Experienced Therapists 

Therapist, Counselor, Katelyn Regier, MSW RSW

Katelyn Regier

Registered Social Worker,

Individual Counselling, CBT Therapy, EMDR, DBT Therapy, Emotion Focused Individual Therapy, ACT, Mindfulness

Therapist, Counselor, Megan Hendry, MSW RSW

Megan Hendry

Registered Social Worker,

Individuals, CBT, ACT, EFT-Therapy, Trauma Informed, Psychodynamic and Mindfulness Based Therapies

Therapist, Counselor, RSW, Trillium Counselling, Psychotherapist, Caroline Brousseau

Caroline Brousseau

Registered Social Worker,

Individuals, Trauma & EMI Therapy, CBT, Brief Solution Focused, Narrative Therapy

Amy - Clinical social worker MSW RSW

Amy King

Registered Social Worker,

Individual & Couples Therapy, EFT Therapy, EMDR & Trauma Therapy & Flash Technique, CBT Specialization

Local Therapist, Kitchener Waterloo Counselor, Kait Stamcos, MSW RSW

Kait Stamcos

Registered Social Worker, Psychotherapist

CBT, ACT, EFiT, Narrative, Mindfulness, IFS, Trauma Informed, Somatic, Solution Focused

Registered Therapist, Kitchener Waterloo Counselor, Brianna Comeau, MSW RSW

Brianna Comeau

Registered Social Worker,

Individual, Couples, CBT, ACT, EFT Therapy, DBT, Mindfulness, Narrative, Solution Focused,

Psychotherapist - Bradley Vasquez

Bradley Vasquez

Registered Psychotherapist

Individuals, EMDR, CBT, DBT, Trauma Informed, Motivational Interviewing, Solution Focused

Local Therapist, Kitchener Waterloo Counselor, Megan Pass MSW RSW

Megan Pass

Registered Social Worker,

Gottman Method, CBT, Solution Focused, Narrative Therapy, Mindfulness

kitchener waterloo Therapist, Counsellor, samantha, CBT Therapist, EMDR therapist

Samantha Kittell

Registered Social Worker,

EMDR Trauma Therapy, DBT, CBT, CPT, ACT, Flash

Local Therapist, Kitchener Waterloo Counselor, Kisha Elliston, MSW RSW

Kisha Elliston

Registered Social Worker, Psychotherapist

Couples Counselling & Individual Therapy, Gottman Method, EFT, CBT, DBT, Solution Focused, Narrative Therapy

Registered Psychotherapist, Counselor, Catherine Lynn Roach, RP

Catherine Lynn Roach

Registered Psychotherapist

Couples Counselling, Gottman and EFT Couples Therapy, CBT, DBT, ACT, Motivational Interviewing

Therapist - Devon Jorge

Devon Jorge

Registered Social Worker, Psychotherapist & Clinical Director

EMDR & Trauma, Couples Counselling, Individual Psychotherapy, CBT

Local Therapist, Kitchener Waterloo Counselor, Melanie Baker, MSW RSW

Melanie Baker

Registered Social Worker,

Individuals, EFT, CBT, DBT, ACT, Trauma Informed, MI, Solution Focused, Somatic, and Mindfulness Based Therapies

Therapist, Counselor, Milena Urbanajc, MSW RSW

Milena Urbanajc

Registered Social Worker,

Individual Therapy, Mindfulness based CBT Therapy, Solution Focused Therapy, Happiness Life Coach, Play Therapy

What are the Benefits of Online Counselling?

Online Counselling - computer

Contact us to Book an Appointment or Consultation

Your First Step to a Path Made Clear

Frequently Asked Questions - Online Counselling for Clients in Ontario

Yes.  In order to practice social work in Ontario online you must be registered in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) as you would if providing mental health services as a social worker in person.  

There are a number of considerations to consider when conducting online therapy and social workers in Ontario are also held to uphold a code of ethics to ensure client needs remain paramount. 

There has been a very large shift to online therapy ( in recent years due to the pandemic and it is essential that we are able to continue to provide mental health support to clients.

Multiple research studies have been completed around online therapy vs in-person therapy and have found online therapy to be as effective as in-person counselling (APA).

With the significant changes that have occurred during the past few years, there has been a very large shift to online therapy to ensure clients are able to continue to have mental health support. Additional research has found that online therapy is a useful tool particularly where in-person counselling is not possible.

Prior to the pandemic in early 2020, online therapy was only being used by approx. 2.1% of therapists. Recent studies have shown that >84% of clients are using online sessions with their clients. 

This significant shift to online therapy was made of necessity and not necessarily by choice.

Online therapy may not be for everyone, however.  This article explains further about some of the limitations of online therapy things and some things to consider when exploring online counselling as an option. Of particular note is when you are feeling in crisis.  In-person counselling and crisis support lines are the best equipped to help you manage these situations. 

If you feel you are in crisis, please contact HERE 24/7 – 1-844-437-3247


A number of recent studies [1],[2],[3],[4],[5] have found the effectiveness of online therapy to be at least as effective as in-person therapy.  These studies have compared mental heath conditions prior to and after completing online therapy, and found particular improvements with conditions such as depression and anxiety etc.  Some studies have at a minimum found online therapy to be providing benefit to society particularly where access to in-person counselling may be limited. 

However, it is important to note that online therapy may not be for everyone and that there are limitations to online therapy depending on your situation and mental health challenge.  Also due to the recency of online counselling it may be important to consider the research conducted to date is not based on long terms trends, and there may be limitations yet to be discovered.

[1] NIMH – The Effectiveness of Internet-Based Cognitive Behavioral Therapy in Treatment of Psychiatric Disorders.

[2] EClinicalMedicine – A comparison of electronically-delivered and face to face cognitive behavioural therapies in depressive disorders: A systematic review and meta-analysis. 

[3] Journal of the Society for Psychotherapy Research – Treatment engagement and effectiveness of an internet-delivered cognitive behavioral therapy program at a university counseling center 

[4] The Association for Child and Adolescent Mental Health – Universal and targeted computerised cognitive behavioural therapy (Think, Feel, Do) for emotional health in schools: results from two exploratory studies 

[5] Journal of Consulting and Clinical Psychology – American Psychological Association – The YouthMood Project: A cluster randomized controlled trial of an online cognitive behavioral program with adolescents. 

Multiple studies have found online therapy to be as effective as in-person counselling.  See answer above for ‘How effective is online therapy’ for more information and references. 

Yes, if you have coverage for in-person counselling or therapy the vast majority of insurance providers will provide coverage for online therapy. 

It is important to check with your insurance provider for your specific coverage. However, services provided for mental health counselling and therapy should be no different from an in-person session or online therapy session. 

The therapists on our team are either Registered Social Workers or Psychotherapists.  If you are working with someone with a social work designation check if your coverage covers ‘Social Worker’, ‘Registered Social Worker’, or ‘MSW, RSW’.  Psychotherapy is sometimes a different category. 

If you have any questions regarding our therapists qualifications please contact us for more information.

Depending on the therapists qualifications and experience,  online counselling can cost anywhere from $125-$250/hr.  Lower cost providers are typically seen with therapy students doing internships or new graduates.

Trillium Counselling provides online therapy in Ontario and our rates range from $140-$165 per 50 minute session depending on therapist’s qualifications and experience

Couples Sessions are 75-80 mins in length (depending on therapist) and charged at 1.5x individual rate for a couples session.

We have another great resource for how to prepare for an online counselling session, check it out here –> 5 IMPORTANT WAYS TO PREPARE FOR ONLINE THERAPY

In general, 

  1. Setting up your technology before hand. – this reduces the changes of frustration or time-wasting fumbling with technical issues and streamlines the important work with you and your therapist.
  2. Prepare your environment.  Ensure you have a quiet and private place.  the last thing you want is to have someone barging in in the middle of a session or being disturbed.  a number of clients have actually found that their car has been an effective place for privacy if options are limited.  Another part of preparing your environment can be to establish a calm or relaxing environment, lighting a candle or grabbing a confortable blanket. 
  3. Prepare yourself.  Sometimes it can be difficult to remember all the things you want to discuss with a therapist, preparing a list before hand can be helpful.  Preparing yourself for an online therapy session can also include doing breathing exercises or meditating beforehand to collect your thoughts.
  4. Talk to your therapist about the unexpected.  Its important to have a backup plan in case of internet issues or if you get disconnected.  Are you going to continue by phone or restart the meeting? Can you text your therapist? its important to understand a backup plan before hand. 
  5. Give it Time.  After completing a session it can be important to give yourself some time to collect your thoughts afterwards.  an in-person session naturally has some buffer time (driving home from appointment etc).  But an online session doesnt have that so it can be important to build that in yourself.  

Yes! We have had many clients using online counselling to work on their relationship over the past few years.

If you are interested in more information about what to expect from online counselling for couples check out this great resource –> Couples Counselling Online: What you need to know.

Individual sessions are typically 50 minutes (clinical hour), while couples sessions are typically booked as 75 or 80 minute sessions depending on your therapist.

The process is relatively simple and starts with filling out an appointment request form.  This is where you provide some brief details about what you are looking to work on with your therapist, what your availability is like for appointments, and your contact information.  We also offer the option of having a free 20 minute phone consultation with the therapist you have been matched with to see if you feel they would be a good fit for you.  Finding the right therapist or ‘fit’ for you is a very important part of the therapeutic process.  Although all of our therapists are certified and experienced, sometimes it is beneficial to have a short conversation with a therapist prior to setting up the first session. 

Once a therapist has been selected and an appointment time that works for you has been set up, a video link will be sent to your email.  At the time of your appointment all you have to do is click the link and you will instantly be connected with your therapist. 

If you have any questions about the set-up process feel free to contact us for more details.  

Recent Resources and Blog Posts on Online Counselling