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Find the Right Therapist —
Start With a Free 20-Minute Consult

A no-pressure conversation to understand what you're looking for and match you with a therapist who's the right fit. No commitment, no credit card, no obligation to book a session.

Choose a Time

What Happens on the Call

In this call we will:

  • Listen to what's going on and what you're hoping to work through
  • Understand your preferences — therapist style, specialty, schedule, in-person or online
  • Match you with a therapist from our team whose approach fits your needs
  • Confirm next steps, insurance, and billing options before you book a session
  • Answer any questions about therapy, cost, or what to expect — no pressure

Most people finish the call feeling clearer and more confident about their next step — whether that's booking a session, taking some time to think, or exploring a different kind of support.

 

Trillium Counselling's clinicians are registered with the College of Registered Psychotherapists of Ontario (CRPO) or the Ontario College of Social Workers and Social Service Workers (OCSWSSW). Psychotherapy is a regulated health profession in Ontario.

What Happens After the Consult

  1. The 20-minute call. You'll share what's going on, what you're hoping to work through, and any preferences. No clinical assessments, no pressure.

  2. Therapist matching. Our team reviews your needs and preferences, and recommends the therapist we believe is the best fit 

  3. Your first session. Once you're comfortable, we help you book your first full session — in person in Kitchener-Waterloo or online across Ontario via online counselling. Direct billing is available for most major insurers.

Choose Your Consult Time

Frequently Asked Questions

  • Yes. The matching consult is 20 minutes, free, and doesn't require a credit card. You're under no obligation to book a session afterward.
  • No. It's a brief conversation to understand what you're looking for and match you with a therapist whose approach fits. Actual therapy begins at your first scheduled session.
  • A member of our intake team — not a therapist. Their role is to understand your needs and connect you with the clinician who's the best fit from our team.
  • Research consistently shows that the therapeutic relationship is one of the strongest predictors of outcomes in therapy. We take matching seriously because it meaningfully affects how well therapy works for you.
  • That's completely okay — and common. Many people book this consult precisely because they're not sure. We'll help you figure out what kind of support might make sense.
  • Individual sessions are $165–$195 (50 minutes). Couples sessions are either 50 minutes at the same rate band or 80 minutes at 1.5× the individual rate (because the sessions are longer). We offer direct billing to most major insurers.
  • Yes — we offer in-person sessions in Kitchener-Waterloo and secure online therapy across Ontario. You can choose what fits your life, and some clients mix both.
  • If you or someone you know is in crisis, please call or text 9-8-8 (Canada-wide) or call Here 24/7 at 1-844-437-3247. For immediate danger, call 911. Private clinics like ours aren't emergency services.
  • 10000+
    Clients Helped
  • 20
    Registered Therapists
  • 7
    Years Supporting Ontario

If you are in crisis, please call or text 9-8-8 (Canada-wide), call Here 24/7 at 1-844-437-3247, or call 911 for immediate danger. Private clinics like ours are not emergency services.

Ready to take the first step?

Book your free 20-minute matching consult. No pressure, no commitment — just a conversation to help you figure out what's next.