No — this matching consult is free and doesn’t require a credit card.

No, not exactly — it’s a brief call to understand what you’re looking for and match you with the right therapist.

Therapy works best when the 'fit' is right with your therapist. That’s why we carefully match you with someone whose expertise fits your needs and preferences. Building a strong therapeutic relationship is key to creating a supportive and effective experience.

Yes — we offer virtual therapy, and we can prioritize daytime options when available

Yes we offer direct billing for many university student plans (dependant on if the insurance provider allows direct billing)

• University of Waterloo students: Coverage is up to $800 per benefit year (Sept–Aug), with a maximum of 80% per visit. Services are covered when you see a Registered Social Worker (MSW, RSW), Registered Psychotherapist (RP). Trillium Counselling can direct bill through Securian/Greenshield, making it easier to access care.
  
  
• Wilfrid Laurier students: Coverage is up to $1000 per benefit year (Sept–Aug), with a maximum of $100 per visit (or 80% if less than $100). Sessions are covered when you see a Registered Social Worker (MSW, RSW), Registered Psychotherapist (RP). We also offer direct billing for Laurier students, so you won’t need to submit receipts yourself.
  
  
• Western University Students. Coverage: Mental health practitioners are covered, up to $1,200 combined per benefit year up to 100% for services from registered psychologists, qualified social workers, psychotherapists, therapists, or counsellors (eligibility details depend on the plan’s practitioner rules).
  
  
• York University Students. Coverage: For professional mental health services, the plan covers $125 per visit up to 10 visits combined per benefit year for Psychologist, Social Worker/Counsellor, Master of Social Work, or Psychotherapist.
  
  
• Toronto Metropolitan University Students. Coverage: Mental health practitioners are covered, up to $1,000 per benefit year (combined) for services provided by a Psychologist, Social Worker, Clinical Counsellor, Master of Social Work, or Psychotherapist.
  
  
• Brock University Students. Coverage: Policy year runs September 1 – August 31. Mental health practitioner services are listed as 100%, up to $1,000 per benefit year (combined) for Clinical Counsellor, Psychotherapist, Psychologist, and Social Worker (MSW) services.

Tip for students - Coverage rules can vary by student group (e.g., undergraduate vs. graduate, dependents, part-time status). If you’re unsure what applies to you, check your benefits booklet/portal—or ask us and we’ll help you confirm which clinician credential (RP/MSW/etc.) is best to book under for your plan.

That’s okay. This consult is meant to help you explore options and decide what feels right.